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शिकायत निवारण - ग्रामीण विकास और पंचायती राज विभाग सरकार। जम्मू और कश्मीर के
Jan Nigrani is an internet based solution for reporting and resolution of grievances against various Govt. schemes from registered residents of UT of J & K.
The solution connects Citizens and Officials on an app based platform where a grievance once reported against a specific scheme is automatically mapped to a location specific Official hierarchy undertaking implementation of the specific scheme.
The solution has a Mobile App Based Interface for Citizens and Officials and a Web Based Interface for Admin.
Jan Nigrani has both C2G and G2G interfaces for reporting and enabling level-wise action against a case respectively.