SFL Mobile Quality Check

Give feedback on your customer experience and have direct impact on the service

SFL Mobile Quality Check is an app that enables customers to give detailed feedback regarding their holiday experiences in Serfaus-Fiss-Ladis. Like a digital diary, customers can add touchpoints (moments of direct or indirect contact with a certain product, service, or brand), name these, evaluate them, and document them with text, photo, video, or audio notes. Furthermore, meta-date such as date and time, and location are collected. With SFL Mobile Quality Check customers can have a direct impact on the quality of any product or service they are using.